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Our Guarantee
If you find yourself less than fully satisfied with your ROT solution within 30 days, we’ll assist in transitioning you off our platform without any extra charges.
At ROT, we are dedicated to ensuring our customers’ satisfaction. Our team of world-class engineers continuously enhances our Enterprise Virtualization Environment (E.V.E.) to provide our customers with 100% uptime and the industry’s highest-performing virtual dedicated servers. We stand behind our services with a 30-day unconditional 100% money-back guarantee, immediate US-based technical support, and a commitment to transparency with no hidden fees or lengthy contracts.
30-Day Unconditional Money Back Guarantee
We understand that investing in a hosting plan is a significant decision. To provide peace of mind, we offer a 30-day unconditional money-back guarantee. If for any reason within the first 30 days you are not completely satisfied with our service, you can cancel your plan and receive a full refund. Your satisfaction is our top priority.
No Hidden Fees – No Contracts
At ROT, transparency is key. We offer month-to-month plans with no setup fees, termination fees, or hidden charges. What you see is what you get – the price on our website is the price you pay. You have the flexibility to cancel your plan at any time without penalty.
24/7/365 Immediate Support
Unlike other providers, we guarantee immediate EUROPE, ASIA & US-based support via phone or email, 24/7/365. When you reach out to us, you’ll always speak with a live person in the Europe, United States and Asia as well. Our team of support engineers is ready to diagnose and resolve any issues promptly, whether you contact us by phone, through our web portal, or via email.
Highest Performing Virtual Servers
Our E.V.E. infrastructure is designed to deliver the highest performing virtual dedicated servers in the industry. Our servers achieve near-physical server performance, ensuring you can enjoy the benefits of virtualization without compromising performance.
100% Uptime Backed by SLA
We are committed to delivering true 100% uptime for your virtual dedicated server. We replicate data offsite hourly and offer server migration capabilities for maintenance purposes using VMware vMotion and Storage vMotion.
We stand behind our guarantee with confidence. Learn more about our Service Level Agreement and how we ensure your uptime.